COVID 19 Delivery Delays- Please refer to Australia Post for the most up to date information regarding delivery delays to Regular and Express Post. Please note that we will still be dispatching next business day, but we can not guarantee delivery timeframes.

All our orders are sent locally from Brisbane via Australia Post in a tracked Parcel Post satchel.

Your order will be shipped the next business day (Monday to Friday) of purchasing “in stock” items, although this time can vary during peak seasons.

Australia Post is delivering as quickly and safely as we can, but some items are taking longer than usual.

Use the info below to estimate how long your delivery will take to arrive. Please bear in mind that times vary based on destination and are subject to change.

Same-state deliveries (QLD) 

Express Post
Most items are arriving within 1 business day
Some items may take 2 business days to arrive

Parcel Post
Most items are arriving within 2 business days
Some items may take 5 business days to arrive

 

Interstate deliveries (NSW,VIC, WA,TAS NT) 

Express Post
Most items are arriving within 2 business days
Some items may take 3 business days to arrive

Parcel Post
Most items are arriving within 4 business days
Some items may take 6 business days to arrive

Express shipping is also available at checkout and for most areas will be delivered within 1+ business day (this may vary depending on location i.e. WA) Please note Express Shipping will still be shipped the next business day, we do not do same day dispatch unless requested first.

We also offer shipping internationally to the USA, Canada and New Zealand and are shipped via  Australia post.

To New Zealand

Express
6–12 business days

Standard
9–15 business days

To United States

Express
10–20 business days

Standard
15–25 business days

Orders over $150 receive free tracked standard shipping for Australian residents only and must be selected at checkout once address details have been entered.

A shipping confirmation email will be sent with your tracking number, please ensure you check your junk mail.

If your order requires to arrive on a certain date, we suggest an express service option, as we cannot be held responsible for any delays in delivery from Australia post. The delivery estimations have been provided by Australia Post, and we have no control over the delivery times.

Any items with an Authority to Leave or items declared as “delivered” by Australia Post , we can not be held responsible for missing parcels, you will need to open a case with Australia Post.

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